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Product Support

At Orion we’re proud to be here for you after you’ve made your purchase to provide on-going support. Our Orion Product Support includes online availability of instruction manuals, how-to videos, helpful articles, product specifications, software and firmware downloads, Live Chat and free telephone technical support.

The easiest way to find product support content is to enter the product item number or name in the Orion Resource Center Search field. All content specific to that product will be returned including a product specific support page.

If you are unable to find the instruction manual or addendum you need for your older Orion product by using our community search feature or browsing through our main product support categories, try finding the sku or name of your product on this list.

Need Help?
Call Customer Service at 800-676-1343 You may also chat with a customer service representative during those hours or contact us at any time. Orders may be placed 24 hours a day, 7 days a week at 800-447-1001.

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Since 1975

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About Orion Telescopes & Binoculars

Since 1975 Orion Telescopes & Binoculars has been offering telescopes for sale direct to customers, with an unswerving commitment to best quality products, value and unmatched customer care. Our 100% satisfaction guarantee says it all.

Orion offers telescopes for every level: Beginner, Intermediate, Advanced, and Expert. From our entry level beginner telescopes for amateur astronomers to our Dobsonian telescopes to our most advanced Cassegrain telescopes and accessories, you can find the best telescope for you. Because we sell direct, we can offer you tremendous value at a great price. Not sure how to choose a telescope? Orion's Telescope Buyer's Guide is a great place to start.

Orion binoculars are known for quality optics at a great price. We offer binoculars for every viewing interest, including astronomical binoculars, compact binoculars, waterproof binoculars, birding binoculars, and sport and hunting binoculars.

Orion's telescope and astrophotography accessories will enhance your telescope enjoyment without breaking the bank. Expand your viewing experience with accessories ranging from moon filters to power-boosting Barlow lenses to advanced computerized telescope mounts. Capture breathtaking photos with our affordable astrophotography cameras. And when you're stargazing, Orion's telescope cases and covers, observing gear, red LED flashlights, astronomy books and star charts will make your observing sessions more convenient, comfortable and meaningful.

At Orion, we are committed to sharing our knowledge and passion for astronomy and astrophotography with the amateur astronomy community. Visit the Orion Community Center for in-depth information on telescopes, binoculars, and astrophotography. You can find astrophotography "how to" tips and share your best astronomy pictures here. Submit astronomy articles, events, & reviews, and even become a featured Orion customer!